Service and website disclaimer notice
Caution advised
Window cleaning involves physical risks for staff and property.
We adhere to industry safety standards for all work, but some risks remain.
This disclaimer explains the boundaries of our services and information provided via this site. Please review before engaging with Xenalorivia Window Service in Malaysia.
General notice
All information is intended as general guidance. Although we aim for accuracy, we do not guarantee outcomes for any property. Decisions made from this site’s content or after service are at your own discretion.
Our limits of responsibility
While we strive for high standards, certain risks are outside our control.
Accuracy and currency
While content is regularly updated, methods, service areas, or contact details may change. We do not promise all information, photos, or illustrations reflect current practice or teams at all times. Please consult directly with us if in doubt.
No guarantee of accuracy or applicability for your property.
Not professional advice
No information here replaces consultation with our staff. For tailored recommendations or specialist advice, please get in touch directly.
Third-party sites
Links provided may lead to external sites. We do not verify all outside content for accuracy or policy compliance.
Service result variations
Individual outcomes will differ due to property factors, prior care, and weather. We cannot guarantee specific performance.
Results depend on several factors
The clarity and longevity of cleaning depends on surface type, location, ongoing care, and prior cleaning history.
No financial guarantees or offers
We do not provide investment advice, quotations, or financial incentives.
Jurisdiction and law
Our site and service follow Malaysian law and best practices.
Use and engagement are limited to Malaysia and subject to all local data, safety, and consumer regulations.
We comply with Malaysian window service rules and regulations.
Consult local regulations or authorities for complex property needs.
Indemnity
You agree to hold Xenalorivia harmless from claims or damages arising from property issues or non-compliance during service.
Severability
Any unenforceable provisions shall not affect the validity of the rest of this notice.
Policy changes
Disclaimer and safety content may be updated as standards evolve. Regular review is encouraged.
Contact us
Reach out with questions about our disclaimer, site use, or service details.
Email support: content@xenalorivia.sbs
Phone support: +60 7-780 7651
Mailing address: Standard Chartered Building, No. 2 Beach Street, George Town, Penang 10200 Malaysia
Effective date: January 15, 2026
Last updated: January 15, 2026